![]() That is not a good way to do business, and even if it were a solid app, it's hard to support these practices. So people who just go to the website to buy pay $89 (or $69 when they get a deal of the day), but when they pay from the nag screen, they only pay $56. Even when trying to close the nag screen by pressing the little X in the corner, the X turns into "Don't leave yet, get your personal discount", which opens the website and gives you even more discount than their "Deal of the day" which is shown after you download the trial. This is clearly done to play on the insecurities of the less-than-tech-savvy users, who might believe that their machine is now in a worse state than before they ran the app, and need to pay now to get a clean system. The best Windows alternative is Rescuezilla, which is both free and Open Source. Especially with an app that is supposed to clean your system, it's really messed up to run an activity only partially, and then ask for money. Carbon Copy Cloner is not available for Windows but there are plenty of alternatives that runs on Windows with similar functionality. While it's OK to provide only limited functionality in a trial version, the appsshould be upfront about what the limitation is. I would have bought it if Synology Drive wasn't already essentially free (as a Synology NAS owner).Sneaky about trial limitation and prices Trial version only cleans 500 MB, but it does not disclose that limit before one pushes the button to clean after a scan. Before that I experimented briefly with a trial version of GoodSync and it worked perfectly as well. For something that serves such a simple purpose it just isn't worth my time, or should I say, I am very impatient.įortunately, gave me just the solution I needed and one I already had installed with other Synology products. However, that doesn't mean as a potential customer that I want to spend hours on hold to talk to someone in "tech support" who is sitting in a call center somewhere that tells me to make sure I have the computer plugged in and the power is turned ON and doesn't actually have a clue. As a software developer I am very sympathetic to the fact that all software has bugs. Even if I was using it wrong, there is never an excuse for software to crash or lock up. The last thing I need is backup software that I can't trust. It wasn't and I had not paid for it yet, so I moved on. ![]() In this case it was just a trial version I downloaded to "kick the tires" and see if it was a viable solution. The next morning I had a reply from the developer and the problem was resolved. I couldn't find an answer in the manual or on the website, so I hit the official forum. I only resort to a general interest forum when I haven't had success with the above options.įor example, a few days ago I had a problem with SpamSieve. I usually do an Internet search first since I find an answer on the first page of hits 90%+ of the time. ![]() I assume that is where I am most likely to find an answer quickly. If I am having an issue with a particular program I check its tech support and/or its official user forum if it has one. ![]() and maybe that is what you are running into with Chronosync.īacking up to/from network volumes and other non-macOS-formatted volumes But when reading their tech note about network backups, they mention a whole host of potential issues, everything from NAS lack of support for macOS permissions, flags, etc. I have also used Carbon Copy Cloner since it is also rock solid, and it can back up to NAS (though I don’t use it for that), so maybe it is another alternative for you. Look through their tech notes and see if there are any regarding NAS backups, if not the email them. I agree you should check with Chronosync first.
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